Packaging
Flat-pack options are available across the product range, optimised for minimal freight footprint and damage-free transport. Hardware and components are packaged with the unit for straightforward on-site assembly.
OUR SERVICES
Reliable Delivery
Australia-wide delivery using our own fleet and established freight partners, flat-pack options, short lead times, damage-free transit.
Service Overview
Logistics handled,
Logistics handled,
not an afterthought.
Equipment that arrives damaged, late or in a format that does not suit the delivery point creates delays and costs that have nothing to do with the product itself. For construction and maintenance sites with tight schedules, a delivery problem at the wrong moment can hold up an entire installation. Getting the logistics side of an order right is part of the job, not an afterthought.
Star Aluminium delivers access equipment Australia-wide using the company's own fleet for local and regional deliveries, and established freight partners for interstate and remote locations. Products are packaged in flat-pack configurations wherever practical, which reduces the freight footprint, lowers the risk of transit damage and makes unloading straightforward on sites without large material handling equipment. Short lead times are available for time-critical projects where the standard production and dispatch timeline does not fit the site schedule.
If your site has specific delivery requirements, such as a restricted delivery window, a height restriction on the access route, or a requirement for unloading assistance, these are best discussed at the quote stage rather than at the time of delivery. The team can confirm what is achievable and flag any constraints before the order is placed.
The Process
How Delivery Works
Four operational pillars from packing to site arrival.
Logistics
Deliveries are facilitated via the company-owned fleet for local and regional orders, and secure freight partners for interstate delivery. Australia-wide coverage across the full product range.
Timeliness
Standard lead times apply across the product range. Short lead-time delivery is available for time-critical projects. Confirm your required delivery date at the quote stage to assess what is achievable.
Site-Specific Requirements
Restricted delivery windows, access constraints and unloading requirements should be noted when placing an order. The team will confirm logistics arrangements before dispatch.
Frequently Asked Questions
Does Star Aluminium deliver across Australia?
Yes. Star Aluminium delivers to all states and territories using a combination of our own vehicle fleet for Victoria and Queensland, and established freight partners for interstate deliveries. Delivery to remote sites can be arranged on enquiry.
What are the typical lead times for delivery?
Standard products dispatch from stock or with a short lead time of 2 to 4 weeks depending on order size. Custom-fabricated equipment lead times are confirmed at the quotation stage. Our team keeps you informed of the dispatch schedule and expected delivery date.
Are flat-pack shipping options available?
Yes. Many standard access platforms and stairs can be shipped flat-packed, reducing freight volume and the risk of transit damage. Flat-pack assemblies are supplied with installation hardware and instructions for on-site assembly without specialist tools or welding.
What packaging is used to prevent transit damage?
Products are packaged with corner protection, foam padding and strapping appropriate to the equipment type and transit mode. Structural frames are stacked and secured to prevent surface contact. Delivery condition is inspected by the driver at handover.
Can delivery be arranged to an active construction or industrial site?
Yes. Delivery to active construction and industrial sites is handled regularly. Confirm any site access restrictions, induction requirements and delivery window when placing your order so our logistics team can plan accordingly.