Privacy Policy for Star Aluminium & Steel Welding
At Star Aluminium, accessible from https://www.staraluminiumscaffolds.com.au, one of our main priorities is the privacy of our visitors.
This Privacy Policy document contains types of information that is collected and recorded by Star Aluminium and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies primarily to information collected through this website and our online activities. Information collected offline or through other channels may be handled under separate notices or terms.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Where appropriate, we may seek your consent (for example, via forms or marketing opt-in checkboxes).
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
The personal data we collect may be stored and processed on secure servers located in Australia or other countries, depending on the services we use. We take reasonable steps to ensure that your information is handled securely and in compliance with applicable privacy laws. This information may also be combined with other data we collect or receive, in order to improve our services, manage communications, and ensure platform security.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Star Aluminium follows a standard procedure of using log files.
These files log visitors when they visit websites.
All hosting companies do this and a part of hosting services’ analytics.
The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable.
The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Star Aluminium uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited.
The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.
THIRD PARTY TRACKING TOOLS
We use third-party services to help us understand visitor behavior, enhance functionality, and improve user experience. These services may use cookies, beacons, or similar technologies to collect non-personally identifiable information, including IP address, browser type, device information, and usage data.
The tools we currently use include:
Google Analytics: Helps us analyze how visitors interact with our website. You can opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout
Facebook Pixel: Allows us to measure the effectiveness of our Facebook advertising campaigns and better tailor content to users. You can adjust your Facebook ad settings here:
https://www.facebook.com/adpreferences
Zoho Services: We may use services provided by Zoho to support customer engagement, website analytics, or live chat functionality. These tools may track user interactions to help us better understand visitor behavior and improve service delivery. For Zoho’s privacy practices, visit:
https://www.zoho.com/privacy.html
Hashed Audiences / Audience Measurement: We may use hashed identifiers (such as an email address) with selected partners for audience measurement. Where permitted by law, this may include contact details we have previously collected from existing customers or business enquiries. You can opt out at any time by contacting us at hello@staraluminium.com.au.
User Interaction Analytics:
We may use analytics tools that help us observe general user interaction patterns on our website, such as navigation flow, click behavior, and time spent on pages. This information is used to improve site performance, functionality, and user experience. The data collected is anonymized where possible and may be processed or stored on servers located in various countries. We take reasonable steps to ensure that all data is handled securely and in accordance with relevant privacy standards.
You can manage or disable cookies via your browser settings. For more information on how to control cookies, visit your browser’s support site.
Google DoubleClick DART Cookie
Google is one of the third-party vendor on our site.
It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our website and other sites on the internet.
However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Star Aluminium.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on Star Aluminium, which are sent directly to users’ browser.
They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Star Aluminium has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Star Aluminium’s Privacy Policy does not apply to other advertisers or websites.
Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.
It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options.
To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Access, correction and complaints (Australia)
You may request access to, or correction of, the personal information we hold about you. If you have a complaint about how we handle your personal information, please contact us at hello@staraluminium.com.au and we will respond within a reasonable timeframe.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us.
Children's Information
Star Aluminium does not knowingly collect any Personal Identifiable Information from children under the age of 18.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We encourage you to review this page periodically for any updates. Your continued use of the website after any changes signifies your acceptance of the revised policy.
Updates may apply to our handling of information already held by us, where permitted by law, including for security, service improvement, and marketing preferences, and we will provide appropriate notice and opt-out options where required.
Last updated: [27 Feb 2026]